Ally Shapiro’s Viral Callout: Delta Airlines’ Broken Window Shade on 8-Hour Flight
Ally Shapiro, known for her social media presence and part ownership of Jill & Ally, became an internet sensation when she exposed Delta Airlines for providing her with a seat featuring a broken window shade during an 8-hour flight.
Despite her expectation of a smooth journey, the anxiety-ridden business owner encountered an unexpected inconvenience. In a TikTok video that quickly went viral, Ally expressed her frustration, remarking that for an expensive international flight, one would assume a functioning window shade should be standard. Instead, she was offered tape and safety books to repair it herself.
Although she feared being labeled a “Karen” for sharing her experience, Ally was met with overwhelming support on TikTok. The airline’s solution to her problem, however, was not satisfactory. A steward asked her to remove the makeshift fix before leaving the plane to avoid upsetting management.
Following the flight, Ally reached out to Delta Airlines, but the compensation received was a mere 15,000 miles, equivalent to $150. Despite this disappointment, she remains open to flying with Delta in the future. Her experience has sparked widespread sympathy and a growing fan base, with many offering advice and suggestions for dealing with similar situations.